Technology and Digital

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Enterprise SaaS: Not Your Father’s ERP

Enterprise Software-as-a-Service (eSaaS), or cloud-based ERP, is a relative newcomer to the ERP world. Even so, the adoption rate is rapidly increasing–according to analyst firm Gartner, 47% of organizations surveyed planned to move a majority...


IoT vs GoT: Is Winter Coming?

Along with a bunch of other Game of Thrones (GoT) fans, I overwhelmingly supported George RR Martin’s decision to delay the release of book six in an already classic series. He has often said that he doesn’t like to write to deadlines, and...


The Power of Personalisation

Can you remember what making every customer feel unique used to mean? – make eye contact, smile, approach (if they looked like they might need assistance) and ask if there is anything they need help with… The tools were so limited to engage the...